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Role Highlights

Your Workplace
Remote, United Kingdom of Great Britain and Northern Ireland
Remote
Your Day-to-Day
Contract type
Employee
Experience level
Senior
iconFull-Time (37,5 hrs/wk)
Your Rewards

About the Role

Intune / Company Portal (project + service ownership)

  • Deliver and own the migration of company applications into Intune Company Portal (packaging, deployment, lifecycle management).
  • Define standards for application onboarding (testing approach, rollout method, documentation, troubleshooting playbooks).
  • Maintain and improve the solution over time: rationalise the app catalogue, improve reliability, and drive continual service improvements.

Microsoft 365 (BAU + proactive improvements)

  • Administer and improve core M365 services, with emphasis on SharePoint/OneDrive and tenant governance.
  • Provide Tier 2/3 support for escalated service requests from the IT Service Desk; document recurring fixes in the knowledge base.
  • Support identity and access needs in Entra ID, including SSO configuration and Enterprise Application management.
Required skills

  • Expert in Microsoft Intune administration, including application deployment and operational support.
  • Expert in SharePoint/OneDrive administration (permissions, governance, support).
  • Advanced Entra ID administration, including SSO configuration and Enterprise Application creation/management.
  • Advanced Azure administration skills relevant to endpoint and identity services.
  • Strong customer-service mindset; able to communicate clearly with technical and non-technical stakeholders.
  • Strong professional English (written and spoken) for global collaboration.

Nice-to-have (desirable)
  • On-prem Active Directory administration.
  • Exchange / email flow configuration and troubleshooting.
  • Familiarity with Jira Software / Jira Service Management (or similar ITSM tooling) for request and incident workflows.
  • PowerShell / automation experience for repeatable admin tasks and operations.
  • Ways of working
  • Remote-first within the EU; collaborate daily with a geographically distributed team.
  • No regular on-call at this time; occasional out-of-hours support may be needed for planned changes or critical incidents.

What You Bring

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Skills
  • Engineering
  • Microsoft 365
  • Microsoft Intune

About Us

Cerence Inc. is the global industry leader in creating unique, moving experiences for the automotive world. Spun out from Nuance in October 2019, Cerence is a new, independent company that has quickly gained traction as a leader in the automotive voice assistant space, working with all of the world’s leading automakers – from Ford and Fiat Chrysler to Daimler, Audi and BMW to Geely and SAIC – to transform how a car feels, responds and learns. Its track record is built on more than 20 years of industry experience and leadership and more than 500 million cars on the road today across more than 70 languages.